Shipping policy

Where does Twinkle Feather ships to?

 

Twinkle Feather is currently shipping to:

  • Customers within the United States and U.S. territories
  • Including P.O. Boxes. 
  • All US Military bases, APO/FPO
  • Puerto Rico, Guam, and U.S. Virgin Islands.

Twinkle Feather does not currently ship to customers outside the United States at this time.

Shipping speed is one of our top priorities and therefore, we will only officially expand shipping to other regions besides the United States when we can guarantee the shipping time.  

 

 

How much does shipping cost?

Twinkle Feather charges shipping by the total order weight. The average weight will be synced over to Shopify when you import our products so that you can set your customer-facing shipping rates to be tiered by weight as well.

Shipping Cost Per Order
Up to 0.6 lb.   $3.99
Above 0.6 lb.   $5.99
Above 1 lb.   $9.99
Above 5 lb.   $14.99
Expedited Shipping (Sample Orders only)*    Starts at $14 (Actual Cost Based on Weight)
Overnight Shipping (Sample Orders only)*   Starts at $23 (Actual Cost Based on Weight)


*Some US products may have a 4-7 business day shipping time. If you have other US products with 2-5 business days shipping time in the same order, it will adhere to the 4-7 business days, even with expedited or overnight shipping. We suggest placing separate orders if you need the 2-5 business days products expedited or overnighted.

**Expedited and Overnight shipping only applies to the actual shipping portion of the order, it does not expedite the processing time of orders.


*The estimated shipping time will show for each shipping method, please take into consideration for both US and overseas products.

  • Shipping Method will be shown in each order detail page below order number

 

How long does the shipping take?

 

Twinkle Feather is a crossborder company with warehouses in both the U.S. and overseas.

 

On the individual product detail page, you will see the estimated shipping time for each product.

 

You can also use the "Ships From" filter in each product category page to select specific warehouses.


Standard Shipping times:

USA products: 2 - 5 business days*
Overseas products: 5 - 8 business days* 
Overseas products: 5 - 10 business days*

*Special promotions, such as Twinkle Feather Flash products, may have a different shipping time. Please refer to each product page for the most accurate shipping time.
 

Twinkle Feather does not currently ship to residents outside the US, more info here.

Please note- Orders that contain 15 or more overseas products (all have to be the same shipping timeframe) will be shipped directly to you or your customer, which can cut down shipping time by 2 - 3 business days. 

 

How can my customers track their orders?

Shopify owners - email with tracking number will be triggered automatically when Twinkle Feather ships the order.